Terms of Service

 

Overview

This website is operated by Good Uniform PTY LTD, Australia. Throughout the site, the terms “we”, “us” and “our” refer to Good Uniform PTY LTD, Australia. Good Uniform PTY LTD, Australia offers this website, including all information, tools, products and services available from this site, to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, vendors, merchants and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you should not access the website or use our Service.

Any new features, products, services or tools added to the store will also be subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following any changes constitutes acceptance of those changes.

Our store may be hosted on Shopify Inc. or another ecommerce platform provider. They provide the online ecommerce platform that allows us to sell our products and services to you.

 

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, territory or country of residence, or that you are the age of majority and have given us your consent to allow any minor dependants to use this site.

You may not use our products, website or Service for any illegal or unauthorised purpose. You must not, in your use of the Service, violate any applicable laws, including but not limited to intellectual property laws, consumer laws, privacy laws and ecommerce regulations.

You must not transmit any viruses, malware, worms or any code of a destructive or harmful nature.

A breach or violation of these Terms may result in immediate termination of your access to the Service.

 

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform to the technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

 

Section 3 — Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that the information on our website is accurate, complete and current. However, we do not guarantee that all information made available on this site will always be accurate, complete or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

This site may contain historical information. Historical information is provided for reference only and may not be current.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information except as required by law.

 

Section 4 — Modifications to Products, Services and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product, service, offer or content at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, except as required by law.

 

Section 5 — Products and Services

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Returns Policy and your rights under Australian Consumer Law.

We make every reasonable effort to display as accurately as possible the colours, images, descriptions, sizing and details of our products. However, we cannot guarantee that your device or screen display will accurately reflect the true colour, texture or appearance of the product.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions, availability and pricing of products are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under Australian Consumer Law or any other applicable law.

 

Section 6 — Medical, Clinical and Professional Use

Our products are medical uniforms, scrubs, workwear and related apparel. Unless expressly stated otherwise, our products are not medical devices and are not intended to diagnose, treat, prevent or cure any medical condition.

Product descriptions may refer to fabric features such as stretch, moisture-wicking, antibacterial properties, anti-wrinkle performance, easy-care performance or similar qualities. These descriptions refer to the fabric or garment characteristics and should not be interpreted as medical advice or clinical protection claims.

You are responsible for assessing whether our products are suitable for your workplace, professional setting, uniform requirements, infection-control requirements, employer policy or industry standards.

 

Section 7 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us.

We may, in our discretion, limit or cancel quantities purchased per person, per household, per organisation or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, or orders using the same billing or shipping address.

If we change or cancel an order, we may attempt to notify you by contacting the email address, billing address or phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that appear, in our reasonable judgment, to be placed by dealers, resellers, distributors or unauthorised third parties.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, billing address, shipping address and payment details, so that we can complete your transactions and contact you as needed.

For more information, please review our Returns Policy and Shipping Policy.

 

Section 8 — Payment

All prices listed on our website are in Australian dollars unless otherwise stated. Where applicable, prices include Australian Goods and Services Tax, unless otherwise stated.

We may use third-party payment processors to process payments. By submitting payment information, you agree to the terms and conditions of the relevant payment provider.

We do not store complete credit card details on our own systems. Payment information is processed securely by our payment provider or ecommerce platform.

 

Section 9 — Shipping and Delivery

Shipping times, delivery estimates, costs and available delivery locations are set out in our Shipping Policy or displayed at checkout.

Delivery timeframes are estimates only and may vary due to factors outside our control, including carrier delays, customs processing, public holidays, stock availability, weather events or other disruptions.

Risk in the products passes to you when the products are delivered to the shipping address you provided, unless otherwise required by law.

You are responsible for ensuring that your shipping details are accurate and complete. We are not responsible for delays or losses caused by incorrect or incomplete delivery information provided by you.

 

Section 10 — Returns, Exchanges and Consumer Guarantees

Returns and exchanges are handled in accordance with our Returns Policy and your rights under Australian Consumer Law.

Nothing in these Terms or our Returns Policy excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded, restricted or modified under Australian Consumer Law.

If a product has a major problem, or otherwise fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund, compensation or other remedy as required by law.

Change-of-mind returns, size exchanges and other voluntary returns may be subject to our Returns Policy, including timeframes, condition requirements and exclusions.

Items that have been worn, used, damaged, altered, washed, or returned without original packaging may not be eligible for change-of-mind returns, unless required by law.

Accessories, embroidered items, customised items, personalised items, final sale items or special order items are not eligible for change-of-mind returns, unless faulty, incorrectly supplied, or otherwise required by law.

 

Section 11 — Team Orders, Embroidery and Custom Orders

Team Orders, bulk orders, embroidered items and customised orders may be subject to additional terms, minimum quantities, production timelines, approval requirements and return conditions.

Discounts for Team Orders may apply only to the same design, with the ability to mix colours and sizes across the order, where specified.

Embroidery, logo placement and other customisation details must be checked carefully before approval. Once embroidery or customisation has commenced, the order may not be cancelled, changed, returned or exchanged for change of mind.

If you receive a faulty item, incorrect item or incorrect embroidery, please contact us as soon as possible so our team can assist you.

Nothing in this section limits your rights under Australian Consumer Law.

 

Section 12 — Optional Tools

We may provide you with access to third-party tools, services, applications or integrations over which we do not have full control.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties, representations or conditions of any kind, except as required by law.

Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms on which those tools are provided by the relevant third-party provider.

We may also offer new services, features, tools or resources through the website in the future. Such new features or services will also be subject to these Terms of Service.

 

Section 13 — Third-Party Links

Certain content, products and services available via our website may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, policies or practices of any third-party websites.

We are not liable for any harm, loss or damage related to the purchase or use of goods, services, resources, content or transactions made in connection with third-party websites, except as required by law.

Please review the third party’s policies and practices before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products or services should be directed to the third party.

 

Section 14 — User Comments, Feedback and Submissions

If you send us comments, feedback, reviews, suggestions, creative ideas, proposals, plans, images, testimonials or other materials, whether online, by email, by post, through social media or otherwise, you agree that we may use, edit, copy, publish, distribute, translate and otherwise use those materials in any medium, subject to applicable privacy laws and permissions.

We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, infringing, objectionable or otherwise in breach of these Terms.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, confidentiality or other personal or proprietary rights.

You must not use a false email address, pretend to be someone other than yourself, or mislead us or third parties as to the origin of any comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party, except as required by law.

 

Section 15 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, disclose, store and protect your personal information.

 

Section 16 — Errors, Inaccuracies and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions. These may relate to product descriptions, pricing, promotions, offers, discounts, product shipping charges, transit times, availability or other details.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if information on the website or in the Service is inaccurate at any time, including after you have submitted your order.

Where required by law, we will provide appropriate notice or remedies.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.

 

Section 17 — Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any applicable laws, regulations, rules or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate against any person;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware or any other malicious code;
(h) to collect, track or misuse the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl or scrape;
(j) for any obscene, abusive or immoral purpose;
(k) to interfere with or circumvent the security features of the Service or any related website;
(l) to engage in fraudulent transactions, chargeback abuse or unauthorised resale activity; or
(m) to interfere with the proper operation of our website, store, systems or services.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

 

Section 18 — Intellectual Property

All content on this website, including text, images, graphics, logos, icons, product names, designs, photographs, videos, layout, branding, trade marks and other materials, is owned by or licensed to Good Uniform Australia, unless otherwise stated.

You may access and use the website for personal, non-commercial use or for purchasing our products.

You must not copy, reproduce, distribute, modify, publish, transmit, display, sell, licence or exploit any part of the website or its content without our prior written permission.

Nothing in these Terms grants you any right, title or interest in our intellectual property.

 

Section 19 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results obtained from use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice to you.

To the maximum extent permitted by law, the Service and all products and services delivered through the Service are provided “as is” and “as available”, except as expressly stated by us.

Nothing in these Terms excludes, restricts or modifies any rights, remedies, guarantees, warranties or conditions that cannot be excluded, restricted or modified under Australian Consumer Law or any other applicable law.

To the maximum extent permitted by law, Good Uniform Australia and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors will not be liable for any direct, indirect, incidental, punitive, special or consequential loss or damage arising from your use of the Service or any products purchased through the Service.

Where our liability cannot be excluded, our liability is limited to the maximum extent permitted by law.

 

Section 20 — Indemnification

You agree to indemnify, defend and hold harmless Good Uniform Australia and our directors, officers, employees, affiliates, partners, agents, contractors, suppliers, service providers and licensors from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

This indemnity does not apply to the extent that the claim or demand arises from our own negligence, breach of law or breach of these Terms.

Section 21 — Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law.

Any unenforceable portion will be deemed severed from these Terms, and the validity and enforceability of the remaining provisions will not be affected.

 

Section 22 — Termination

The obligations and liabilities of the parties incurred before the termination date will survive the termination of these Terms for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our website and Service.

If, in our reasonable judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Service or any part of it.

 

Section 23 — Entire Agreement

These Terms of Service, together with any policies or operating rules posted by us on this website or in respect of the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service.

These Terms supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including any prior versions of these Terms.

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

 

Section 24 — Governing Law

These Terms of Service and any separate agreements under which we provide you products or services are governed by and construed in accordance with the laws of Victoria, Australia.

You agree to submit to the non-exclusive jurisdiction of the courts of Victoria, Australia.

 

Section 25 — Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of, or access to, our website or the Service following the posting of any changes constitutes acceptance of those changes.

 

Section 26 — Contact Information

Questions about these Terms of Service should be sent to us at:

Good Uniform Australia
Email: info@gooduniform.com.au
Website: www.gooduniform.com.au

Good Uniform Australia
Operated by Good Uniform Pty Ltd as trustee for Seo & Park Trust
ABN: 99 464 016 097
Business address: Good Uniform, PO Box 120, Balwyn, Victoria 3103, Australia

Last updated: 23 June 2026